Privacy Policy
Effective Date : 19/11/2024
Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using our services or providing us with your information, you agree to the terms of this Privacy Policy. Please read it carefully to understand our practices regarding your personal data.
Scope of this Privacy Policy
This policy applies to:
-
Interactive features or downloads that we own or control.
-
Services provided through our platforms.
-
Features that interact with our services and reference this Privacy Policy.
Information We Collect
-
Personal Information:
-
Name, mobile number, password, and email address during registration to identify you as a unique user and facilitate service delivery.
-
-
Travel Information:
-
Current location, travel time, source address, and destination address for booking purposes.
-
-
Feedback and Ratings:
-
To improve and enhance our service offerings.
-
-
Device Information:
-
Mobile operating system type and device ID to send relevant push notifications.
-
-
SOS and Tracking Features:
-
Mobile numbers shared in your profile are used for location tracking and sharing for your safety when using these features.
-
How We Use Your Information
-
To identify you as a user and ensure seamless service delivery.
-
To keep internal records for operational purposes.
-
To send trip-related information to you and our service partners.
-
To notify you of new services, special offers, or other relevant information.
-
To seek feedback or conduct market research to enhance our services.
-
To send promotional information about third-party offerings, if you opt-in for such communication.
Information Sharing
-
We may share your information with service partners or authorized government agencies as necessary to fulfill service requests.
-
We do not sell or rent your personal information to third parties.
Security Measures
We have implemented robust security technologies and features to protect your personal data against unauthorized access, misuse, or disclosure. We are committed to safeguarding the information you share with us.
Your Rights and Preferences
-
If you believe any information we hold about you is incorrect or incomplete, please email us at sales@cityglidetravel.com. We will promptly update any inaccuracies.
-
You can opt out of receiving promotional communications by contacting us at the same address.
Policy Updates
We may update this Privacy Policy from time to time. Continued use of our website, mobile app, or contact center after changes have been made constitutes your agreement to the updated policy.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@vitoursandtravels.com
Commitment to Privacy
Your trust is important to us. We are dedicated to maintaining the confidentiality and security of your personal information while providing the best possible service.